Terms & Conditions

Alfa Romeo Owners Club Limited

This online shop is a service of the Alfa Romeo Owners Club Ltd. which is registered in England and Wales as a limited company, number 1106134.

Registered Address:

47 Water Street
Lavenham
Suffolk
CO10 9RN

VAT Registration Number:
318 0143 93

Returns Policy

Please ensure the part is correct for your Alfa Romeo prior to purchase. We hope you are happy with your part, however in the event that you are not satisfied with the part you have purchased from us, we will refund your money or replace the part where possible. Please ensure you contact us with any queries you have prior to returning a part to us. We ask that any returns are returned and received by us within 10 days and we recommend returning goods by means that ensure they are received by us. Refunds can only be given once the part has been received and inspected to ensure it has been returned in its original packaging and is undamaged.

Delivery

We will use Royal Mail second class recorded delivery for most small items and we aim to dispatch to you within two working days of your order being placed and paid for in full. For larger items we also use myhermes and Parcel Force 48. Once dispatched we cannot be held responsible for postal delays. In the event that you require a part urgently, please contact us and we will endeavour to help you. There may be an additional fee for sending items special/guaranteed/next day delivery. It maybe possible to collect some parts from AROC club shows or our storage facility in West Yorkshire, however we cannot guarantee this.

Pricing

Prices are shown net of value added tax and VAT* is added (where applicable) at checkout.

Prices do not include postage which is added at checkout. Please note that some out-of-area postcodes may attract additional charges for delivery and over-sized items such as door, body panels etc that require delivery via alternative means such as a courier will require a separate quote for delivery.

Overseas customers should contact us for a separate quote for delivery.

We reserve the right to alter our prices.

Condition of Packaging

Please be aware that the parts are mainly new old stock parts and therefore the packaging may not be pristine.

Payment

Payment is by means of debit/credit card or PayPal. Payments will appear on statements as being made to Alfa Romeo Owners Club Ltd. 

*Charging of VAT

We are guided by the HMRC's rules re. charging of Value Added Tax. All items collected or shipped to UK addresses are subject to UK VAT at the prevailing rate (currently 20%). VAT on orders is calculated at checkout.

Items shipped to countries on HMRC's EC Sales list (see here for HMRC's definition) are charged VAT at the prevailing UK rate. Businesses in EC countries who are VAT registered locally need not pay VAT provided that they create an account with us and provide a copy of their local VAT registration number.

VAT is not charged on items shipped to all other countries (i.e. outside the EC zone).